Privacy Policy

Effective Date: October 2024

At Cycling Mood, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases through our online store.

1. Information We Collect

When you visit our Shopify store, we may collect the following types of information:

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect certain personal information, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: We collect information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device.
  • Order Information: When you place an order, we collect details related to the products you purchase and the payment and shipping information you provide.

2. How We Use Your Information

We use the information we collect to provide you with a better shopping experience, including:

  • Processing and fulfilling your orders, including shipping, returns, and exchanges.
  • Communicating with you regarding your orders, promotions, and updates.
  • Enhancing our website and improving your experience through device information.
  • Analyzing customer behavior to improve our products and services.

3. Sharing Your Information

We may share your information with third parties to help provide services. For example:

  • Shopify: We use Shopify to power our store. Shopify collects and stores data needed to fulfill your orders and enhance your shopping experience. You can read more about how Shopify uses your personal information here.
  • Payment Processors: Your payment information is shared with trusted payment processors to complete your transaction.
  • Shipping Providers: We share shipping information with delivery companies to ensure you receive your orders.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies help us recognize your preferences, such as keeping items in your shopping cart, and gathering analytics about site usage.

You can adjust your cookie settings in your browser, but disabling cookies may affect your experience with our store.

5. Your Rights

If you are a resident of certain jurisdictions, such as the European Union, you have rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any information that is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, except when we need to retain it for legal or business reasons.

If you wish to exercise these rights, please contact us at [your email address].

6. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Cycling Mood
Email: info@cyclingmood.com